When you call to cancel a bundled plan, the discount you’re offered sometimes only covers one piece of it. Here’s how to tell what’s …
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Retention Offers Explained
Why Some Retention Offers Give You a Free Add-On Instead of a Discount, and How to Value the Trade
Not every retention offer lowers your bill. Sometimes a rep offers extra storage, a bonus channel, or a free upgrade …
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Cancelling Cleanly
How to Cancel a Subscription You Signed Up for Through an In-Store Kiosk or QR Code
Gyms, salons, and retail counters increasingly sign you up through a tablet or a quick scan, and that convenience rarely …
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You call to cancel, get a mediocre offer, hang up, and call back later only to be offered something much …
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Price Increases and Your Rights
How to Tell If a Price Increase Is a Pass-Through Surcharge Rather Than a Base Rate Hike
Some bills go up because the company raised its prices, and others go up because of a separately labeled surcharge …
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Price Increases and Your Rights
How to Respond When a Price Increase Notice Gives You Less Than 30 Days to Cancel Before It Takes Effect
Some price increase emails land with barely two weeks’ notice before the new rate kicks in. Here’s how to move …
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Negotiating Recurring Bills
How to Negotiate a Streaming Bill After a Password-Sharing Crackdown Forces You to Add Paid Members
When a streaming service starts charging extra for sharing your account outside your household, your monthly bill can jump without …
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Price Increases and Your Rights
How to Respond When a Price Increase Notice Ends Your ‘Grandfathered’ Legacy Rate
Losing a legacy rate you’ve held for years stings differently than a routine price bump, because the notice usually frames …
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Price Increases and Your Rights
How to Tell If a Price Increase Outpaces Inflation, and What to Do About It
Some subscription hikes track rising costs generally, others just take advantage of you. Here’s a simple way to check your …
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Cancelling Cleanly
How to Cancel a Recurring Charitable Donation or Membership Pledge Without Feeling Pressured to Stay
Charities and advocacy groups often build emotional appeals into their cancellation process, which can make reducing a recurring pledge feel …
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Price Increases and Your Rights
How to Make Sure You Don’t Miss a Price Increase Notice Sent Only Through an App Push Notification
Some companies are shifting price-increase notices away from email and into app push alerts you can easily swipe away without …
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Negotiating Recurring Bills
How to Negotiate a Gym Membership Rate Before It Renews at a Higher Price
Most gyms would rather quietly lower your rate than lose you to a competitor down the street. Here’s how to …